Case Study: Cindy & Alternative Solaire Saving Time with Otonomi DX

‍

‍

Running an off-grid solar business comes with daily challenges: guiding customers through complex choices, saving time on project qualification, and focusing on the most promising opportunities. For Cindy from Alternative Solaire, these challenges were part of her everyday work.

In this interview, Cindy shares how Otonomi DX has transformed her workflow  helping her simplify client interactions, qualify projects faster, and dedicate more energy to building sustainable off-grid solutions.

Watch the full video or read the interview to learn more about her experience.

‍

" We actually regret not doing it sooner because it’s so simple to use."

Cindy, Alternative Solaire

‍

‍

Introduction
Hello, my name is Cindy. Together with my partner Luc, we founded Alternative Solaire, specializing in off-grid electrical systems.

How do you qualify your clients?
"We either do it over the phone when they contact us, or in person during evaluations. For us, it’s very important to fully understand our clients’ needs."

‍

What challenges did you face before using Otonomi DX?
"Before using Otonomi DX, I spent a lot of time on the phone explaining information to clients, and unfortunately, projects didn’t always come to fruition."

Where do you lose the most time in your daily processes?
"The most time-consuming part of our commercial process is preparing quotes. Every project is customized, so we don’t do approximations; we personalize each project according to the client’s specific request."

How did you discover Otonomi DX?
"We discovered Otonomi DX through our network of contacts in the solar industry."

What convinced you to try it?
"What really convinced us was the small personalized demonstration we received."

What do you like the most about Otonomi DX?
"It’s easy to use. Integration into our website looks great and is simple. As a professional, I save a lot of time. When I look at a request, I already have all the client’s information: project type (cabin, van, RV), location, sunlight exposure, and a complete list of energy consumers."

How were the first steps?
"Implementing Otonomi DX in our daily routine was very easy. The onboarding was quick. We actually regret not doing it sooner because it’s so simple to use."

Do you use Otonomi DX often?
"Every day. It has become part of my daily routine. I check Otonomi DX daily to review requests from the previous day."

Any memorable experience using it?
"Sometimes we get unusual requests. For example, someone asked for a backup system to run their SPA in winter. With Otonomi DX, we can immediately see these requests and explain how it works, without wasting half an hour on the phone."

Who would you recommend it to?
"I recommend Otonomi DX to all professionals in the solar industry because it’s really, really effective."

Any final advice for future users?
"Well, you won’t really know until you try it."

✅ Key Takeaways for Solar Professionals:

• Save time on qualifying leads and preparing quotes.
• Get all client information upfront for more efficient communication.
• Easy integration into websites and daily workflow.
• Handles unusual requests effectively.

‍

‍Do you want to see what their Otonomi DX looks like ? Check it out